Frequently Asked Questions

Real answers,
before you book.

The seven questions parents ask most before booking — age range, what's included, service area, weather policy, deposit terms, setup time, and insurance. Skip the phone tag.

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Common questions.

What ages is the sandbox designed for?

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Kids 4 and up can drive the RC cars and dig independently. Younger kids can absolutely ride along — just plan on a parent hopping into the sandbox with them. The setup works beautifully for toddler playdates all the way through ~12-year-olds, and adults always supervise from the rim.

What's included in the rental?

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A 2-hour on-site rental window, 10 RC construction cars, white and brown sand with pebbles, full delivery and setup, a kids' safety briefing, and complete cleanup. Our helpers stay on site the entire rental, and sandbox liners protect your yard or driveway.

How far do you travel from Logan?

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Free delivery across the entire Cache Valley — Logan, Hyrum, Nibley, Providence, Smithfield, North Logan, Hyde Park, Wellsville, plus surrounding communities. That's roughly a 30-mile radius from Logan. Send an inquiry if you're outside it and we'll confirm whether we can reach you.

What's your weather or rain policy?

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Light rain is fine — kids love it. For severe weather (heavy rain, lightning, or high wind) we reschedule at no charge. We reach out the day before if there's a real concern so you have time to plan.

How much is the deposit, and what are the cancellation terms?

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A $250 refundable deposit secures your date. The remaining balance is due on delivery day. Cancellations more than 7 days out get a full refund; inside 7 days we refund if we can rebook your date.

How long does setup and cleanup take?

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Setup runs about 15–20 minutes before your start time, and cleanup matches that at the end. Neither counts against your 2-hour rental window — your time is pure play.

Are you insured, and is it safe?

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Yes — we carry general liability insurance covering on-site parties, every RC car is battery-tested before each event, and operators are background-checked. Sand is sifted and toys wiped down between every booking.

Still have a question? Ask us.

Send us a quick inquiry and we'll get back to you within 24 hours with a real answer — no phone tag required.

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